What are product reviews?
Product reviews offer customers a chance to give feedback about the products they’ve purchased. Each product review provides an overall rating based upon a 1 to 5 star rating system, with 5 being the most favorable. You may find the product reviews helpful in determining which products best suit your needs based upon reviews posted by other customers.
How do I track my orders?
You will receive a shipping confirmation email once your order has been shipped. This confirmation will include the tracking number for your order. Please note that orders sent via USPS Priority do not provide tracking information.
What is your policy regarding duties, taxes and brokerage fees?
For orders shipped to destinations outside of the United States, Malemark is not responsible for any duties, taxes and brokerage fees associated with the shipment. Furthermore, Malemark is not knowledgeable about country-specific import regulations and will not be responsible for fees/damages associated with noncompliance. We strongly encourage you to research all country-specific facts, information and regulations prior to placing an order. To learn more about country-specific regulations that may affect your international shipment, please reference FedEx’s Global Trade Manager.
Where do you ship from?
We ship our cards from Monument, CO, unless you are buying from one of our distributors or licensed franchisees.
Do you use recycled papers?
When printing in house, we do our best to use papers that is a minimum of 75% recycled materials. Some of our third party printers offer us 100% post consumer materials for our cards. But alas, the system is not perfect and from time to time we will get an order that is slightly below these standards. But we keep trying to be better because the environment is extremely important to us.
Do you ship to International Locations?
Yes, the shipping fee is much higher due to to standard postal fees, so if ordering internationally, we encourage you to order in higher quantities to make your order worth while.
Is Shipping Free?
Yes, in the continental United States, we offer free standard shipping from the US Postal Service. We also have options for expedited shipping if you need you cards faster.
Do you write your own cards?
Yes, while we get inspiration from all around the world, we write our own cards with our own brand of humor.
Is Malemark a Disabled Veteran Owned Company
Yes! The sole owner of the company is a Disabled American Veteran who served in the US Air Force during the first Desert Storm. He is also a lifetime certified member of the Disabled American Veterans (DAV.org).